Vince Lombardi had it in spades. So do Sam Zell and Donald Trump. Resilience, the “ability to recover from or adjust easily to misfortune or change” as defined by Merriam-Webster, has become the new darling of desirable attitudes, and for good reason. Psychologists and business professors have zeroed in on resilience as a critical component of success. Thanks in part to Paul Stoltz, PhD and author of Mindset (#1 on the New York Times Book Review), the term ‘adversity quotient’ (AQ) has gained
traction in business nomenclature. Stoltz speaks of resilience as “a key factor of leadership and business success”. Stanford University’s “Resilience Project” concludes that “success comes because of, not in spite of, failure”. Apparently Harvard Business School concurs, as it has incorporated AQ Theory into its MBA and executive programs. Anecdotally, we know that property managers and leasing personnel persevere in the face of setbacks. With an optimistic mindset and ability to problem solve, these real estate professionals pursue results while others tire or become defeated. Southern California broker James Ashton exemplifies persistence. In his profile in the San Fernando Business Journal, Ashton says “I like the fact that I’ve got to call a guy 40 or 50 times; that gives me a challenge…” So, next time you think of giving up on solving a property issue or concluding a deal, consider summoning your inner Randy Pausch who said “brick walls are there to give us a chance to show how badly we want something” (The Last Lecture).

What’s your story of resilience?



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